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Why you must innovate!

One of the biggest mistakes business owners of all types make is to believe that their business model is perfect. Businesses have to continually innovate to remain successful. There are big public examples…BlackBerry, for instance. They had their market locked up. Their core customers like physical keyboards. Well, Apple showed the world that a touch […]

Training session + Applying the new skills on the job + Effective coaching and support

The formula above is the way you get what you want out of your employees. You can't send people to a training class and expect them to change their behavior. The skills they are introduced to in the training need to be applied and helped along by Managers or supervisors who know the same skills and can help the employee apply and grow through coaching and encouragement.

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